Legal

Subscription Agreement

Effective Date: April 8, 2026Last Updated: April 8, 2026
1. Scope
This Subscription Agreement ('Agreement') governs paid subscription plans available to Property Owners, Landlords, and Real Estate Agents ('Subscribers') on the RentBuyStay platform. It forms part of, and should be read together with, our Terms of Service.
2. Subscription Plans
RentBuyStay offers tiered subscription plans for landlords/property owners and real estate agents. Each plan includes specified allowances for property listings, featured placements, enquiry management tools, and other premium features. Full details of current plans, including pricing in Nigerian Naira (NGN), are
available at www.rentbuystay.com/pricing.
RentBuyStay reserves the right to modify, add, or discontinue any subscription plan upon reasonable notice to existing subscribers.
3. Billing and Payment
Subscriptions are billed in advance on a monthly or annual basis, as selected by the Subscriber. Payments are processed in NGN via our authorised payment processors. By providing payment details, you authorise us to charge your payment method for the applicable subscription fee. All subscription fees are exclusive of applicable taxes, including VAT where required by Nigerian law. Taxes will be displayed at checkout where applicable.
If a payment fails, we will notify you and provide a grace period of 7 days to update your payment method. After this period, your subscription may be suspended or downgraded to a free tier.
4. Auto-Renewal
Subscriptions automatically renew at the end of each billing cycle unless cancelled before the renewal date. You will receive a reminder notification at least 5 days before renewal. You may cancel auto-renewal at any time through your account settings.
5. Cancellation and Refunds
You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period, and you will continue to have access to paid features until that date. We do not offer refunds for partial billing periods, except where required by Nigerian consumer protection law.
To cancel, log into your account settings or contact us at subscriptions@rentbuystay.com.6. Free Trials Where a free trial is offered, it will be clearly communicated at the point of sign-up. Your subscription will automatically convert to a paid plan at the end of the trial unless you cancel before the trial period ends. You will not be charged during the trial period.
7. Subscriber Obligations
As a Subscriber, you agree to:
• Use the platform's listing and management tools only for legitimate, lawful property transactions.
• Ensure all listings posted under your subscription are accurate and compliant with our listing
policies.
• Not share, transfer, or resell your subscription access to third parties.
8. Suspension and Termination
We reserve the right to suspend or terminate a subscription without refund if the Subscriber is found to be in material breach of these Terms, including fraudulent listings, abuse of the platform, or non-payment.
9. Changes to Pricing
We will provide at least 30 days' notice of any changes to subscription pricing via email and platform notification. Continued use of the subscription after the effective date of a price change constitutes acceptance of the new price.
10. Contact
For subscription enquiries: subscriptions@rentbuystay.com

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Frequently Asked Questions

We’re dedicated to revolutionizing the way property and people connect. Our platform is built on ease of access and trust to streamline the buying, selling, and leasing process for everyone.

What is RentBuyStay?
It is a digital real estate marketplace in Nigeria designed to connect property seekers, owners, agents, and agencies for renting, buying, or booking short stays.
How do I search for a property?
You can use the homepage hero section’s search bar to filter by location, property type, or price. You can also switch to a map-based view to browse visually.
Do I need to pay a subscription fee to find a house?
No. The seeker experience is designed to be frictionless with no verification or subscription barriers.
How do I track my inquiries?
Your dashboard allows you to manage saved properties, track active inquiries, and view your messaging history with agents.
How do I contact an agent or owner?
Every property card and details page includes direct “Call” and “WhatsApp” buttons, as well as an internal messaging system.
How do I upload my property?
Once verified, use the “Add New Property” form on your dashboard. This multi-step process covers property details, pricing, and media (images, videos, or 3D tours).
Why is my account in “Restricted Mode”?
Owners, agents, and agencies must complete mandatory account verification (via Qore ID) before they can upload listings or access management tools.
What is the difference between an Agent and an Agency account?
Agents focus on lead tracking and personal listing performance while Agencies have a multi-user system that allows them to invite, remove, and monitor the performance of multiple agents under their brand.
How is the platform moderated?
Platform administrators review and approve all verifications and property listings to maintain quality and safety.